Uber’s upfront pricing seems to be causing a problem. When you request an Uber, it estimates a price for the ride and when the trip has ended, the driver’s meter will show how much the price amounted to.
If you are worried about being overpriced, here are a few measures you can take:
1. Screenshot the route the app shows you when you agree to upfront pricing, and then screenshot the final route they send you once your trip has concluded: the route you actually took.
2. If the route taken was different, you might be able to negotiate a fare adjustment through Uber’s refund policy, which has an option for inefficient routes. Also remember that you can suggest a route you prefer to the driver.
3. You can then complain directly to Uber, Whether you’ll be refunded is another question, but you’d join the ranks of those pushing for fairer policies.
4. Remember that you can also compare prices to other transport services such as Taxifiy then choose the one that is most suitable for you.