Top actress and media personality Pearl Thusi recently took to social media to complain to MTN about her data contract. She told the mobile telecommunications company that her data contract wasn’t working and her prepaid data was “gone” in just a few hours.
The network provider was quick to respond to the celebrity. In just an hours time, MTN replied to Pearl:
“Hi Pearl, we can confirm that one of our admin consultants are assisting you via DM. K/M.”
Many social media users, who had been crying out for help from the same service provider, were not impressed by this. They slammed MTN for quickly responding to Pearl because of her celebrity status.
@Mmapule57169106 commented: “I’ve been sending you DMs and you can’t reply but here you’re fast.”
@ItsKingMthi wrote: “Wow, you respond because it’s Pearl.”
@NateRespect said: “Wow because @PearlThusi is well-known. I have been calling and sending DMs.”