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Gogo’s Battle For 24 Years To Fix Her ID, And Still Can’t Access Her Pension Benefits


Home Affairs authorities in the Eastern Cape are investigating claims by an older lady who has been engaging for over two decades to address a mistake on her ID.

Mantombi Sineyile from Kwelerha town says she is 72. When she originally applied for a personality report over 30 years prior, she says, staff at Home Affairs revealed to her she looked unreasonably youthful for the age she had given them. She is resolved that she was conceived in 1947, however her ID states 1962.

“I told them my first child was born in 1970, but they never believed me,” she said.

Sineyile has been trying to have it corrected since 1995 after her daughter first noticed the error. She said that in 2010 she was advised to have her siblings submit affidavits to corroborate her age.

“We sent all the requested documents to the office in Mdantsane, but till today nothing has happened,” she said.

After making countless trips to Home Affairs, her last being in 2014, Sineyile has given up on the matter. “I have lost hope that I will ever get a correct ID number.”

So Sineyile has not been able to apply for a state pension, given to citizens from the age of 60. She now relies on her daughter and neighbours for money.

Sineyile is struggling to make ends meet and said getting a monthly old age grant would make life easier.

“Every month I go to the clinic for check-ups and I have to hire a bakkie for R250 and R400 to the hospital. It’s not fair because I should be getting a grant,” she said.

Home Affairs provincial manager Gcinile Mabulu urged Sineyile to submit another application. Mabulu said they would also be investigating why it took so long to resolve the problem.

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